Resources & FAQ
FAQ
What areas do you serve?
We serve all of St. Augustine, St. John, Jacksonville, and Palm Coast with no travel fee. For locations outside this area, there may be a minimum order value or travel fee. Reach out to [email protected] or (904)-761-5848 for more details.
What types of properties do you shoot?
We provide professional photography and videography for a wide range of properties, including:
✔ Residential homes
✔ Luxury estates
✔ Apartments & condos
✔ Commercial properties
✔ Vacation rentals & Airbnb listings
✔ New developments & model homes
Do you offer drone photography and videography?
Yes! Our FAA-licensed drone pilots capture stunning aerial shots that highlight property size, surroundings, and neighborhood features, adding a compelling perspective to your listings.
Can you do twilight photography?
Absolutely! Twilight photos create a warm, inviting ambiance that enhances a property’s appeal. We offer both real twilight and virtual twilight options.
What if it rains on the scheduled shoot day?
If the weather isn’t cooperating, we offer free rescheduling or can digitally enhance cloudy skies during post-production.
How soon should I book a shoot?
We recommend booking at least 48 hours in advance to secure your preferred time. However, we always try to accommodate last-minute requests whenever possible.
How will I receive my photos and videos?
Your media will be delivered through HDPhotoHub, where you can download high-resolution, MLS-optimized, or customized versions of your files.
What if I need a reshoot?
If there is a technical issue on our end, we will reshoot at no extra cost. For client-requested reshoots, additional fees may apply.
Do you offer real estate video walkthroughs?
Yes! We create cinematic video tours with smooth transitions, motion effects, and optional agent voiceovers to make your listings stand out.
Can you create social media content for my listings?
Yes! We specialize in vertical videos, Instagram Reels, TikTok edits, and short-form content to maximize your engagement and reach potential buyers online.
Do you offer 3D virtual tours and floor plans?
Yes! We provide:
✔ Matterport 3D tours
✔ Zillow 3D tours
✔ Interactive floor plans